Fraudulent job ads claiming to be from Sureway are circulating online. To apply for roles at Sureway, please apply only via our official website or verified platforms like Seek.
Sureway is contracted to provide employment services and training services by the Commonwealth and State Government, and is a registered provider under the National Disability Insurance Scheme. Our Vision is to be the best provider of employment and training solutions in the country. Our Mission is to deliver innovative employment and training solutions to meet the needs of business and individuals.
Sureway’s Quality Management System (QMS) supports compliance with the following accreditation and standards:
The Department of Employment and Workplace Relations’ Quality Assurance Framework (QAF) requirements
ISO 27001 Information Security Management and the Department of Employment and Workplace Relations’ Right Fit for Risk IT Security Frameworks
The Australian Skills Quality Authority’s National Standards for Registered Training Organisations (RTOs), which provides regulatory obligations for Sureway’s training services, and
The National Disability Insurance Scheme (NDIS) Practice Standards, which provides regulatory obligations for Sureway’s NDIS support programs
SCOPE
This Policy applies to all full time, part time and casual employees, governing body members, any other people doing work on behalf of Sureway Group and its related entities (including licensees, contractors and sub-contractor staff).
This Policy should be read in conjunction with the Sureway Quality Manual.
Policy statement
Sureway is committed to:
Ensuring all customer expectations are determined, understood and consistently met
Ensuring all applicable statutory and regulatory requirements are identified, applied and consistently met
Continual improvement of the QMS by ensuring risks and opportunities are identified, assessed and managed to ensure conformity and enhance customer satisfaction
Responsibilities
Members of Sureway’s Executive Team are responsible for the effectiveness of the QMS, including:
Setting and maintaining the Quality Manual and this Policy
Setting quality objectives through its Strategic Plan, that align with Sureway’s Purpose, Vision and Mission
Promoting the use of a process approach and risk-based thinking
Ensuring adequate resources are available to manage the QMS
Ensuring adequate induction and ongoing training on the QMS is provided to staff
Promoting the importance of the QMS and adherence to its requirements
Engaging, directing and supporting staff, suppliers and service providers to contribute to the effectiveness and improvement of the QMS
Actively promoting continuous improvement
Supporting Organisation Leaders and Senior Managers to demonstrate their leadership of the QMS
Ensuring this Policy is made available via the Sureway external website
Sureway’s Organisation Leaders and Senior Managers are responsible for:
Championing the expected behaviour of employees to support the QMS
Actively supporting and adhering to Sureway’s QMS
Ensuring staff receive support, training and have adequate resources to fulfill their responsibilities under the QMS
Raising opportunities for improvement
Sureway staff are responsible for:
Actively supporting and adhering to Sureway’s QMS
Raising opportunities for improvement
ABOUT SUREWAY
Sureway commenced operations as a training provider in 1991. We worked with business and industry to upskill their staff. This opportunity gave us insight into what skillsets employers were seeking from their employees. read more...
Changing Lives, Building Stronger Communities since 1991.
